# AI agents for logistics and supply chain.

> Agents and data platforms for logistics and supply chain teams, built into the TMS, WMS and ERP already in place, with people approving what matters.

Quotes, exceptions and paperwork handled before they pile up.

Agents and data platforms for logistics and supply chain teams, built into the TMS, WMS and ERP already in place, with people approving what matters.

- 01 Exceptions run the day Late, damaged and missing loads take more planner time than every load that goes to plan.

- 02 Rates and capacity move hourly Spot rates, fuel and carrier capacity shift within the day, while quotes are still built by hand.

- 03 Paperwork follows every pallet Bills of lading, customs documents and proof of delivery still arrive as PDFs, emails and photos.

## Agents across the supply chain.

The agents Twistag builds most often for logistics and supply chain teams, from quote to invoice. Each one keeps a person on the decisions that matter.

### 01 · Quote

#### Supplier quote agent

Collects quotes, normalises prices, terms and lead times, and ranks them against history and supplier risk.

### 02 · Plan

#### Replenishment agent

Reads sales, stock and supplier lead times, then proposes purchase orders and transfers between warehouses.

### 03 · Store

#### Staffing planner

Forecasts demand by site and day and builds rotas that move people between locations before agencies are booked.

### 04 · Move

#### Maintenance scheduling agent

Turns sensor alerts and work orders into a crew schedule, with parts checked before anyone is dispatched.

### 05 · Resolve

#### Shipment exception agent

Watches carrier updates, flags late or damaged shipments and drafts the rebooking and the customer notice.

#### Reply drafting agent

Classifies each message, pulls up the account and drafts a reply in the house voice, checked against written guidelines.

### 06 · Bill

#### Document intake agent

Reads forms, emails and scans, extracts the fields that matter and files them in the right system.

#### Invoice matching agent

Reads supplier invoices in any format, matches them to orders and receipts, and posts the clean ones to the ERP.

## Logistics work, in numbers.

## Three steps from question to daily use.

- 01 Find where it pays back 2–4 weeks · from €5,000 Map the supply chain from quote to invoice, score each process on value, effort and risk, and leave with a shortlist and a 90-day plan.AI Readiness Sprint→

- 02 Build the first agent 6–12 weeks One agent on real data, connected to the TMS, WMS, ERP or carrier systems already in place, with people approving each action.Multi-agent Systems & Agent Engineering→

- 03 Scale and govern Ongoing More agents on one platform, each with its own access rights, EU AI Act risk class and audit log.Agent Governance & Security→

## About AI in logistics.

Which logistics processes should get an agent first?

Which systems do the agents connect to?

How long until the first agent runs every day?

How is customer and shipment data protected?

How does the EU AI Act apply to logistics agents?

Who owns what is built?

## Let’s talk.

Tell us about the company and what it needs. A senior lead takes it from there.

A senior lead replies within one working day.

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Source: https://twistag.com/industries/logistics-supply-chain