Question 1

What is Twistag?

Accepted Answer

Twistag is a full-stack AI and product engineering agency based in Lisbon, Portugal. We design and ship production-grade AI agents, AI-ready data platforms, and AI-native products for start-ups, scale-ups, and enterprises. Founded in 2016.

Question 2

How big is Twistag?

Accepted Answer

We're a team of 25+ senior engineers, designers, and AI specialists. Most of the team has eight or more years of experience in their discipline. We hire for senior depth, not headcount.

Question 3

What makes Twistag different from a generalist agency or consultancy?

Accepted Answer

The people you meet are the people who build. You get senior engineers working on production systems from day one. When it's done, we document everything, train your team, and hand it over. You walk away with a product that works and a team that can run it.

Question 4

What industries does Twistag serve?

Accepted Answer

Financial services, retail, e-commerce, hospitality, healthcare, manufacturing, media. The common thread is that every project we take on goes to production and has real business impact. Our case studies speak for themselves.

Question 5

When did Twistag start working on AI?

Accepted Answer

Since day one. Data integrations, BI tools, recomendation engines and machine learning have been part of what we do since inception. Production LLM and agentic AI work since 2023. Twelve-plus AI agents in production and counting, from internal workflow automation to customer-facing features.

Question 6

Where is Twistag based, and where are your clients?

Accepted Answer

Lisbon, central. Av. Berna. Our clients are everywhere: Europe, UK, US, Asia. We've shipped for Autodesk, DHL, VW, Bangkok Bank, Ruinart, Glovo, and dozens of scale-ups across the continent. Over half our work is international and has been since we started.

Question 7

Does Twistag have certifications and recognitions?

Accepted Answer

ISO 27001 compliant. AWS Partner. Anthropic Partner. Webflow Professional Partner. Shopify Partner. Deloitte Technology Fast 500 EMEA for two consecutive years. Five stars on Clutch. Members of the Data Science Portuguese Association.

How we turn complex AI and product problems into real business impact.

Building a production-ready marketing attribution platform in 11 months

Cutting a EU hotel group's outsourcing staffing spend by 70% with intelligent staff allocation

A multi-modal GenAI pipeline behind a 24/7 AI radio station. 700K songs generated, 2.4B plays

Five tools collapsed into one agentic AI platform for PepTalk's speaker booking marketplace

Automating regulatory and supplier diligence for European cosmetic brands. 75% saved per audit

Emotion AI for investment advisory: teaching machines to read confidence and hesitation

Scaling AI training data collection to 250K+ contributors

An autonomous AP agent handling 2,000+ supplier invoices a month for Aralab

A Chrome extension scoring every draft against a UK utility's own guidelines — used by 6,000 employees

Scaling a foodtech DTC brand from MVP to profitability

An AI mobile training platform for SANA Hotels — from PowerPoints and PDFs to gamified mobile courses

An AI pipeline reconciling hundreds of partner restaurants across four sources and 10+ languages

Natural-language product discovery on a sportswear PDP, trained on 500+ products

Building a multi-tenant clinical trial platform for European healthcare

Building a mobile bookmarking app with AI shopping recommendations

An SEO and CMS platform that scales editorial content across 9 languages

Building a marketplace platform for on-demand storage in 12 weeks

Building a social discovery platform powered by AI recommendation

Unifying fan data across 50+ sports organizations into a single platform

Building a browser and IDE-based AI code generation tool used by 20,000 engineers, pre-Cursor and Claude Code

What people ask about Twistag.

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